Returns, Exchanges & Refund Policy

Exchange Policy

We understand that sometimes things don't work out as expected. That’s why we're happy to offer exchanges to help you find the perfect fit.

First Exchange (Free):
Your first exchange is completely free, with no restocking fees or additional charges.

Additional Exchanges:
Additional exchanges are allowed; however, the customer is responsible for all shipping costs. A maximum of two exchanges per order is permitted.

Preferential Processing:
Exchanges are processed with priority upon arrival at our warehouse.

Shipping:
Free shipping applies to your original order. Discounted shipping is available for your first exchange. Standard shipping rates apply to additional exchanges.
Please do not require a signature upon delivery. If delivery is missed due to a signature requirement, we cannot retrieve the package.

Timeframe:
Items must be postmarked within 30 days of delivery. Returns outside this period are not accepted.

Condition:
Items must be unworn, unwashed, and in original condition with all tags attached. Items showing signs of wear, stains, odors, or smoke will be returned at the customer’s expense.

Refunds & Store Credit

If for any reason you're not completely satisfied, we're here to help! Returns are accepted for non-custom or made-to-order items.

Refund Eligibility:
Refunds are only available if no exchange has been made on the order.

  • Returns within 15 days: 15% restocking fee
  • Returns within 16–30 days: 20% restocking fee
  • After 30 days: Not eligible for refund

Original shipping costs are non-refundable.

After an Exchange:
Once an exchange has been completed, refunds are no longer available. Any additional returns will be issued as store credit only.

Return Requirements:

  • Items must be in original condition
  • Unworn and unwashed
  • All tags attached
  • Original packaging included

Items with wear, stains, odors, smoke, or removed packaging (including personal care items) will not be accepted.

Return Shipping:
Customers are responsible for return shipping costs. Do not require a signature upon delivery.

Non-Returnable Items:

  • Items purchased with store credit vouchers
  • Clearance and discounted items (final sale)

Need Help?
Contact us with any questions — we respond within 24 hours.

Return Instructions:
To start your return, please click here:  Exchanges and Returns