The purchase of an item implies understanding and compliance with our return policy. Return policy states that we do not accept cancellations or give refunds. Refunds are given only in case a shipment of a purchased item was not made or a shipping error has been made, the fault of which falls on The Wardrobe Shop. A dress may be exchanged for another style, size or gift certificate within 7 days of receipt. An $18.00 restocking fee applies to all exchanges and buyer is responsible for all shipping charges that apply. If there happens to be a manufacturing defect on a dress, WardrobeShop will exchange the dress for the same style and size within 7 days of receipt. WardrobeShop will cover all shipping charges associated with manufacturing defects.
Dresses that show evidence of wear, smell like smoke, have stains (make-up, grass), or smell like cigarette smoke will not be accepted and returned immediately to sender COD. Original tag must be attached to the dress or it will not be accepted. WardrobeShop reserves the right to refuse merchandise returns. If a dress is returned in a condition other original, it will be returned to purchaser COD. Any dress returned after the 7-day period or without an RA number will be refused or sent back to sender COD. Once you receive your Return Authorization Number you will need to display it on the outside of the box and dispatch the dress to Wardrobe Shop. Call or email for the return address.